Privacy Policy

Effective Date: June 1, 2025
Last Updated: June 1, 2025

Welcome to LAB Small Business Services (LABSBS). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or engage with our content.

1. Information We Collect

When you visit or interact with our website, we may collect:

• Personal Information
  Name, email address, phone number, business name, and any other info you voluntarily provide via contact forms or scheduling tools.
• Technical Information
  IP address, browser type, device information, pages visited, and referral sources. This is gathered via cookies, analytics, or log files.
• Booking and Communication Data
  Information submitted via scheduling platforms like Calendly and email messages or feedback forms.

2. How We Use Your Information

Your information may be used to:

• Respond to your inquiries and support requests
• Deliver services and manage appointments
• Send emails, updates, or newsletters (only with your permission)
• Improve our services and website functionality
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted third-party vendors (e.g., email marketing tools, calendar/scheduling platforms) under strict confidentiality
• Authorities if required to comply with legal requests, fraud prevention, or to protect our rights

4. Cookies & Tracking

Our site uses cookies to:

• Enhance user experience
• Track traffic via tools like Google Analytics
• Remember preferences on return visits

You can manage cookies in your browser settings. Disabling cookies may impact your browsing experience.

5. Your Rights Under the GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access – You can request a copy of the data we hold about you.
• Right to Rectification – You can ask us to correct inaccurate or incomplete information.
• Right to Erasure – You can request that we delete your personal data.
• Right to Object – You may object to certain types of processing.
• Right to Data Portability – You can request your data in a structured, machine-readable format.
• Right to Withdraw Consent – If we rely on your consent for processing, you may withdraw it at any time.

To exercise these rights, please email: ClientCare@labsbs.com. We will respond within 30 days.

6. Data Retention

We keep your data only for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Security

We use reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

8. Links to Other Sites

Our website may include links to third-party websites. We are not responsible for the privacy policies or practices of these external sites.

9. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may revise this Privacy Policy at any time. Changes will be posted on this page, and the date at the top will reflect the most recent revision.

11. Contact Us

For questions or concerns regarding this Privacy Policy or to exercise your data rights, please contact us:

LAB Small Business Services
 Email: [ClientCare@labsbs.com
 Website: https://labsbs.com